Training and Support

COURSE OVERVIEW

The course covers the following topics:

CLIENT SERVICE

Hire A Hubby takes pride in the levels of client service provided by our franchisee network. It is one of the keys to our collective success, since this is largely what sets us apart from other service providers. In this part of the Forming Good Habits Program we go explore the difference between customer and clients and the keys to Excellent Service Delivery.

QUOTING PROCESS

Getting the quote right is one of the keys to success. You will practise creating quotes for a wide range of realistic situations. We review these and discover many of the traps that can cause problems for the inexperienced operator including how to maximise your profit.

You will learn how to use our custom-built system software to produce quotes and invoices, and email these directly to your clients. The system CRM capabilities will allow you to follow up and manage this important part of your business.

BUSINESS PLANNING

One of the most important things about running a business is knowing where you want to be and planning how to get there. In this session we provide the tools and techniques to start the business planning process and cover the fundamental skills required to run a business.

MARKETING & WORK GENERATION

Our Marketing Team is constantly developing and reviewing strategies to assist in the creation of work opportunities. We present some of these ideas during the training program and get you started with creating your own marketing plan.