Training and Support

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Training and Support

Welcome to training – a very important part of the induction process for our new Hire A Hubby Franchisees. This training is centred on our Forming Good Habits Program and is designed to get our new Franchisees up and running in their new business, as quickly as possible.

This course is constantly reviewed and improved based on feedback from trainees and Field Managers.

Our training program is delivered online by our industry qualified and experienced professional training manager who has experience in running a successful Hire A Hubby franchise.

Training includes daily face-to-face video chat discussions in a classroom setting as well as self-paced training using our online resources.

The course also includes practical training in one of training centres in Sydney, Brisbane and Melbourne, which is led by one of our workshop trainers.

TURN YOUR PASSION INTO A PROFESSION WITH HIRE A HUBBY

COURSE OVERVIEW

The course covers the following topics:

CLIENT SERVICE

Hire A Hubby takes pride in the levels of client service provided by our franchisee network. It is one of the keys to our collective success, since this is largely what sets us apart from other service providers. In this part of the Forming Good Habits Program we go explore the difference between customer and clients and the keys to Excellent Service Delivery.

QUOTING PROCESS

Getting the quote right is one of the keys to success. You will practise creating quotes for a wide range of realistic situations. We review these and discover many of the traps that can cause problems for the inexperienced operator including how to maximise your profit.

You will learn how to use our custom-built system software to produce quotes and invoices, and email these directly to your clients. The system CRM capabilities will allow you to follow up and manage this important part of your business.

BUSINESS PLANNING

One of the most important things about running a business is knowing where you want to be and planning how to get there. In this session we provide the tools and techniques to start the business planning process and cover the fundamental skills required to run a business.

MARKETING & WORK GENERATION

Our Marketing Team is constantly developing and reviewing strategies to assist in the creation of work opportunities. We present some of these ideas during the training program and get you started with creating your own marketing plan.

WORK HEALTH & SAFETY (WHS)

Hire A Hubby has carefully positioned itself as a Corporate entity that is compliant with WHS provisions, and capable of taking advantage of the enormous corporate / commercial market for the provision of maintenance services. Our Forming Good Habits Program focuses on the WHS matters that are part of the day to day operations of a typical Franchisee and highlights some of the risks and hazards they can confront. This is particularly valuable to people that have been off the tools for quite some time.

From working with power tools in an environment where there are children and pets running around, to undertaking risk assessments when entering one of our commercial clients or major shopping centres, the Hire A Hubby WHS system will make sure you are ready to start work safely.

PRACTICAL SKILLS

You will have the opportunity to demonstrate and practise your handyman skills under guidance in one of our well-equipped training workshops. Here you will have the opportunity to practise implementing the practical aspect of some of your prepared quotes.

POST-TRAINING COURSE

The Forming Good Habits Program is then extended into the field by our Operations staff as they monitor and guide your performance.

TAKE THE SKILLS TEST

Take our Hubby Skills Test to see if you have what it takes to become a successful Hubby and run your own franchise business! If you score 12 or more, it’s time we met with you to give you the full Skills Assessment Form!

Start Test

HUBBY FAQ

Hire A Hubby has options to suit how you want to run your business and how to handle a growing business. A typical franchisee starts their journey as what we call “Man In A Van”

Contact our team

1300 653 778

PROUD FCA MEMBER

We’re proud to announce our CEO Brendan Green has been accredited as a Certified Franchise Executive (CFE) with the Franchise Council of Australia.

Find Out More

Contact our team

1300 653 778

Featured Project

Featured - 18 Jun 2021

Stair and Handrail Replacement

Hire A Hubby Forest Lake recently restored the safety of this stairway with the replacement of rotten timber and unsafe handrails. Ensure…

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Misc

Our CEO Brendan Green has been accredited as a Certified Franchise Executive

1300 653 778

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Training and Support